| " To strive, to seek, to find and not to yield" | |
| Ernest Shackelton 1874-1922 |
Much has been achieved by the finance houses in identifying problem cases at a very early stage and with the assistance of modern technology, faster communications, electronic banking and computerised credit scoring the front end collections effort and bad debt management are more effective than ever before.
However the increasing regulation, consumer protection mass media attention and a reigning back of Court enforcement, means a wider range of options have to be deployed in order to find solutions, repair relationships, encourage payment, trace absconders, fulfill recovery targets, maintain reputations and yet remain cost effective.
CMSolutions aim to repair relationships enabling negotiations to continue between client and subject which in turn provides firm and clear 'discuss and resolve' scenarios often leading to a better and earlier settlement as well as a cost and time saving litigation.
CMSolutions offers a full recovery solution with immediate action via
face-to-face non-confrontational
meeting thus enabling us to man manage the debt and carrying out an all
important damage limitation
exercise. This minimises and often removes misunderstandings that can
often plague other methods
of managing arrears and debts. The trained mediation techniques used by
the field force and local
knowledge built during a personal interview helps to identify the
'won't pay', from the
'can't pay' customers.